more information about
Business Telecoms Services
Apptel Business Telecoms Services
Apptel offers a range of Cloud and VoIP phone services to enhance client service and internal efficiency while reducing costs.
Most services are based on BT Wholesale’s Cisco Broadsoft Cloud Platform, a leading business phone platform.
Combining BT Wholesale and Cisco with Apptel’s personalised customer service ensures your business’s safety.
services we offer
Cloud and VOIP phones
Cloud Phone Service
The core platform delivers Voice over the Internet using Cisco’s Broadsoft cloud phone platform. Apptel provides a feature-rich phone service for businesses with a simple, good value fixed monthly cost, including a VoIP phone and/or soft phone, and all standard UK landline and mobile calls.
Cloud Phone Features
Standard business phone features include hunt (ring) groups, overflow calls, auto attendants, voicemail, out-of-hours call routing, and more. A softphone turns your mobile or laptop into an office phone, allowing remote work. You can also receive voicemails via email or have unanswered calls route back to the office. Apptel offers a variety of Yealink Cloud Phones (Some examples below).
Microsoft Teams Phone Systems
If you use MS Teams for internal meetings, integrate it with your phone system by adding a dial pad to your Teams homepage. This allows you to call out using Teams from the office number. The same BT Wholesale Cisco platform enables this, with Hunt Groups and Auto Attendants managed on our platform, ensuring call quality, availability, and resilience.
3CX Phone Systems
The BT Wholesale platform offers flexibility, including providing VoIP lines for 3CX phone systems. 3CX provides advanced features and easy-to-use options, combined with Apptel’s BTW VoIP service.
The 3CX license is an annual fee, and hosting the system with 3CX simplifies deployment and management. We connect BTW VoIP lines, numbers, and port existing numbers, offering VoIP phones or the 3CX phone app.
The Apptel Difference
Apptel offers clear contract terms, excellent customer service, and unique one-month rolling contracts for soft phones and reused VoIP handsets. This protects against potential issues and ensures compatibility with existing systems.
Apptel’s competitive prices and commitment to service make it a reliable choice. New phones are provided at no cost on a 3-year contract, automatically transitioning to a rolling contract without additional sign-ins or rollovers.
Additionally, 3-year contracts with new free phones guarantee no price increases during the term.
We have specialised in offering Telecommunications Services to NMBS Members and independent Builders Merchants for many years.
Find out more on our special NMBS Members Page.
Our excellent
Features
Whether you need help with a fault, advice or assistance, you can rely on us to get the job done. Regardless of the subject matter, you can count on us for advice. Contact us and see for yourself. Our highly qualified team is happy to assist you with any needs you may have.
Efficiency
We guarantee fast results - changes and updates are carried out almost immediately, rather than relying on fixed SLAs.
Affordable
Don’t forget to ask about our special offers. We’ll be sure to find a price that we both can agree on.
Advice
Put your trust in us - we build long term relationships with our customers, by giving the best individual advice.
Clear Agreements
We won’t hide behind jargon, and as well as a public set of SLA's and Terms & Conditions, the order terms are always clear and unambiguous.
Dependability
We are available around the clock - we understand the impact of mission critical services on your business.
Customer Service
Our expert team provides you with advice and support, dealing with faults as well as able to provide advice and make changes to your service as required.